Receive expert planning when you book with a Brentwood Travel Consultant.
Aren't sure of the value of using one of our professional Travel Consultants? Read on to see why you need Brentwood Travel when planning your next trip.
EXPERT GUIDANCE – Our Travel Consultants are experts in the travel industry. They know the market and are able to match you with a product that is better than anything you may find on the internet. Travel Consultants live and breathe travel; they travel themselves to become familiar with the products and destinations, meet with representatives from travel companies all around the world, do hours of research and read up on the most important travel news daily. A Brentwood Travel professional will get to know you and your preferences, and then access a wide network of travel companies to help you find the product that’s best suited for you.
BEST VALUE – The Travel Consultants at Brentwood Travel work diligently to find you the best value for your dollar, providing you with accurate information on the latest deals and special promotions. Well established agencies like ours belong to the prestigious Ensemble Travel Group which is a global consortia. As one of their top 25 agencies in North America, we’re able to offer special upgrades and give clients even more special amenities, like free Wi-Fi, room upgrades, complimentary food or drinks, or even have their room decorated with champagne, flowers, chocolate covered strawberries, and many more. As a high-volume agency, we receive exclusive pricing from nearly all top-rated cruise lines and vacation package vendors.
CONVENIENT ONE-STOP SHOPPING – Planning your travel should be as easy and fun as you want your vacation to be, without becoming an unsolvable puzzle. Why spend time searching for the perfect vacation when a Travel Consultant can do that for you? A Brentwood Travel Consultant can handle every aspect of your trip - the consultative planning phase, the booking and payment, and the document procurement. As an example, for a cruise vacation your Travel Consultant will advise and help you choose your ship and itinerary, book your cruise with the cabin and dining choices you select, and provide air and ground transportation. We will also confirm onboard activities, shore excursions, pre and post-cruise packages, travel insurance and more.
PERSONALIZED SERVICE – For many, the Internet has become a factor in travel planning. At Brentwood Travel, we encourage clients to do their research on products and destinations on our own website and then contact one of our Travel Consultants. Just click on the "Contact Us" tab on this site. When it comes time to actually make your travel arrangements, you need more than an impersonal electronic transaction on a random site. You need the personal attention of an experienced travel planner that provides choice, value, expert guidance, and professional advice. As our Travel Consultants get to know their clients and travel interests, they are able to suggest the right destinations and overall trips without even having a conversation with them. When you have that type of relationship with a Travel Consultant, you can call them up, tell them you are wanting your next beach vacation and they can have a handful of different options for you to choose from rather quickly! Our staff is composed of Certified Travel Counselors (CTCs), and destination specialists covering all parts of the world.
CONSUMER ADVOCATE – We don't stop working for you once you've booked your trip. Personal relationships with our global contacts allow us to be your voice and help resolve issues if something were to go wrong during your trip.
EMERGENCY SERVICE – Lost luggage? Flights get cancelled? Missed your flight? Weather emergencies? Car rental company fails you? Hotel/resort can’t locate your reservation? Medical emergency overseas? They’ve got you covered! One single person may not have much leverage in terms of complaints and a resolution, but a Travel Consultant with an entire agency backing them up certainly will. At Brentwood Travel, we have our own 24-Hour Emergency Hotline that can be utilized in any travel emergency, at any hour of the day after booking with one of our Travel Consultants.